Have some FAQ’s
If you want to find out more about how to pay for your foreign currency, how our exchange rates compare or how soon you’ll receive your travel money, you’re in the right place.
The answers to these frequently asked questions, and many more, can be found below.
Most common questions
Yes. Rest assured that Manor FX provides a legitimate service and is not a scam; just check out our Trustpilot reviews to see what our happy customers have to say.
Absolutely, and If you choose to collect, there’s no delivery charge. Select ‘Collect from our premises’ during checkout if you’d prefer this option. We’ll have your travel currency ready for you to pick up from our Manor FX bureau in Datchet.
At the moment, we can only process orders made online through the website or in person, but this is something that we will make available to customers in the future.
Yes, Once you’ve placed your order, you can call or email to let us know which denomination of banknotes you’d like to receive.
Yes. You can email or call to let us know if you want to change your delivery option. Any postage costs will be added on.
We are open Monday to Friday – 8.30am to 5pm. We are closed over the weekend on Saturday and Sunday.
Absolutely! We regularly compare exchange rates to ensure you get more travel money with us than you would elsewhere. We encourage you to compare our exchange rates with those of other providers to see the difference for yourself!
No, there’s no minimum order value. If you just need a small sum of travel money, that’s absolutely possible. Please note that for travel currency orders valued below £750, a delivery fee of £7.50 will apply. Or, you can opt to pick up your order from our Datchet bureau for free.
No, there’s no maximum order value. Money Laundering Regulations and HMRC guidelines mean that we may require photo ID if you’re buying or selling large sums of currency. Also, we may need to request additional information, such as proof of address or details regarding the source of funds. These measures are in place to ensure compliance and the safety and security of our customers.
No. Simplicity and transparency are important to us, so we never charge commissions or transaction fees. If you choose to receive your travel money through the post, there is a delivery charge of £7.50 for currency exchanges valued below £750. However, delivery is free for exchanges valued at £750 or above.
You can pay for your travel money via bank transfer. Here are the details:
- sort code 04-05-90
- account number 00001557
- account name Leftover Currency Ltd.
If you prefer to pay in cash, pop into the Manor FX bureau in Datchet to make an in-person transaction.
We will soon be able to accept online debit and credit card payments for your convenience.
Fast! We provide next working day delivery for all major travel currencies. Just ensure that payment is made before 2pm to guarantee delivery on the following working day.
In addition, we offer exotic currencies from niche destinations like Uzbekistan. Please note that delivery times for non-major currencies may vary between 3 to 5 working days.
You can view estimated delivery times for your chosen currency when making your selection.
Please note that Manor FX is closed Saturday and Sunday, and orders placed after 2pm on Friday are not guaranteed to be posted the following Monday.
Yes. You’ll receive a receipt and confirmation of your order details via email.
Your order confirmation will be sent to the email address you gave during the order process.
Certainly! If you opt for collection, there won’t be any additional delivery charges. If you prefer this method, choose the ‘Collect from our premises’ option at checkout. Your travel currency will be prepared and waiting for you to retrieve at our Manor FX bureau in Datchet.
Yes, you can order online and pay in person when you come to collect your travel money.
For travel money orders below the value of £750, there is a delivery charge of £7.50. However, if your currency order is worth £750 or more, delivery is free of charge. We use Royal Mail Special Delivery Guaranteed® By 1pm for all our deliveries, ensuring your order arrives promptly and securely.
Absolutely! We offer the convenience of delivering your currency order to your home or workplace. Simply specify your preferred delivery address at checkout, and we will dispatch your travel money to that address for you.
Yes. You’ve got the freedom to select your preferred delivery date during checkout. Simply choose the date that works best for you, and we’ll make sure your order arrives on time.
We use Royal Mail Special Delivery Guaranteed® By 1pm. This is the recommended way to post money, valuables and jewellery in the UK. This ensures that your items are delivered securely and reliably, giving you peace of mind.
We follow Royal Mail’s guidelines around sending money in the post. We always send money via Royal Mail Special Delivery Guaranteed® By 1pm in a secure, heavy-duty, opaque mailing bag with a tamper-proof seal. This safe, reliable method of sending money in the post means we can claim full compensation from Royal Mail if needed.
We offer delivery services throughout the entire UK, including the Isle of Man, Jersey, Guernsey, Alderney, Sark, and Herm. We also deliver to HM Forces stationed overseas.
Extended delivery times may apply for certain remote areas in the Highlands, the Scilly Isles, the Inner Hebrides, the Outer Hebrides, Orkney, and the Shetland Islands. Please refer to the Royal Mail website for more information on these delivery times.
We only deliver to areas covered by the Royal Mail Special Delivery Guaranteed® service or HM Forces Special Delivery. The only areas outside the UK we can deliver to are the Isle of Man, the Channel Islands or HM Forces stationed abroad.
Yup! When Royal Mail deliver your package they will collect a signature from either the recipient or someone else at the same address.
Yes. We offer a quick and hassle-free currency buy-back service for any unused currency you have.
Each currency has its own unique buy-back rate. We monitor our competitor’s rates to ensure you get the most competitive payout possible.
No. At Manor FX, we don’t buy coins or expired currencies. But our sister company and upstairs neighbours at Leftover Currency do. We share the same building in Datchet. So if you visit the Manor FX Datchet bureau, you can bring your coins and expired currencies with you.
While we do sell foreign coins, we don’t send coins in the post. If you want to buy foreign coins, visiting our bureau in Datchet is best.
How it works
Buying currency online with Manor FX is quick and easy. The whole process can be completed in under 5 minutes, with only a few simple steps.
- Choose how many pounds you’d like to change or how much of any foreign currency you’d like to buy. You can buy multiple foreign currencies in one order if you’d like. Just click add another currency.
- Select your preferred delivery method.
- Review your order summary.
- Populate the form with your details – name, email, telephone number, date of birth, and address.
- Then select your delivery or collection date.
- Choose your payment method. Pay by bank transfer or pay on collection – by cash, credit or debit card.
- Once you’ve completed your order, you’ll get an email summarising it.
- If you chose to pay by bank transfer, you’ll be provided with our bank details. You need to pay by 2pm for next-day delivery or pick up.
- If you chose to pay on collection, you can do that when you come to collect your currency.
Selling currency online with Manor FX is fast and straightforward. You can complete the whole process in under 5 minutes. Here’s how it works:
- Choose how much foreign currency you want to convert to British pounds. You can sell multiple foreign currencies in one order if you’d like. Just click add another currency.
- Populate the form with your details – name, email, telephone number, date of birth, and address.
- Let us know how you’ll send us your currency and how you’d like to receive payment. You have two options:
- Drop off at our London premises to receive your payment in cash.
- Postal delivery to our premises to receive payment by bank transfer.
- If you choose to post your currency to us and receive your money via bank transfer, enter your account number, account name, bank name and sort code into the relevant fields.
- Once you’ve completed your order, you’ll get an email summarising it.
- If you chose to post your currency to us, you’ll be provided with our address and a reference number to include.
- Once your currency has been received, you’ll receive your money via bank transfer within 24-36 hours (sometimes faster.)
How is Manor FX different to other travel money providers?
Manor FX offers more currencies than anyone else. If you need travel money for a backpacker holiday off the beaten track? We’ve got you covered.
We outperform our competitors, offering the best rate for many major currencies too.
Fast and simple process. Order online and get the currency delivered to your home or office the next working day.
No. We are proud to sell and buy travel money for more than 160 currencies, more than any other bureau de change in the country.
Whether you’re travelling to an exotic destination or venturing off the beaten path, we’ve got you covered with currencies from Albania to Zambia and beyond.
Our sister company Leftover Currency receives currency in several ways:
- Customers send in their banknotes and coins in the post.
- From airlines and donation globes at airports.
- And by buying currency from trusted suppliers.
The currencies that Leftover Currency receives can then be exchanged to benefit our customers through Manor FX, which is how we can buy and sell more currencies than other providers.
Compliance and safeguards
To comply with Money Laundering Regulations and HMRC guidelines, we may need your photo ID when you buy or sell a large amount of currency. Forms of photo ID that we accept include passports, driving licenses and national ID cards. If we need your ID, you can upload a picture during checkout.
Yes. We are registered for anti-money laundering supervision by HMRC. Manor FX is a trading name of Leftover Currency Limited. Our MLR registration number is XQML00000112713.
Our rates are consistently better than those offered by traditional banks and the Post Office. You can trust us to provide you with a fair and competitive deal every time.
Once an order is complete, we send an email receipt and a tracking number for your order. However, your email receipt can sometimes end up in your spam folder, along with your tracking number.
If you have not received your tracking number, check your spam folder.
- Major currencies are the most commonly used currencies widely accepted in international travel. These currencies include the US dollar, the euro, the British pound sterling, the Japanese yen, the Canadian dollar, the Australian dollar, the Swiss franc, and the New Zealand dollar. Major currencies are more readily available at most travel money providers and can be more easily exchanged for local currencies when travelling abroad.
- Minor currencies are currencies that are less commonly used in international travel. These currencies are associated with less developed or less stable economies than those of major currency countries. They may not be widely accepted in foreign countries. Examples of minor currencies include the Thai baht, the South African rand, the Mexican peso, and the Turkish lira. While some travel money providers may not offer these currencies, we can provide them for your travels to less common destinations.
- Exotic currency is another way of saying minor currency.
Yes, we sell US, Canadian, Australian and New Zealand dollars, pound sterling (British pounds), euros, Japanese yen, Swiss francs and Swedish kronos.
Yes, more than any other bureau de change in the UK. Minor currencies that we sell include the following:
- Albanian Lek
- Algerian Dinar
- Armenian Dram
- Angolan Kwanza
- Argentine Peso
- Aruban Florin
- Azerbaijan Manat
- Bosnian Convertible Mark
- Bangladeshi Taka
- Bermudan Dollar
- Brunei Dollar
- Bolivian Boliviano
- Bahamian Dollar
- Botswana Pula
- Belarusian Ruble
- Belize Dollar
- Cambodian Riel
- Cayman Islands Dollar
- CFA Franc Central Africa
- CFA Franc West Africa
- Colombian Peso
- Comorean Franc
- Cuban Peso
- Cape Verdean Escudo
- Djibouti Franc
- Dominican Peso
- Ethiopian Birr
- Fijian Dollar
- French Polynesian Franc
- Gambian Dalasi
- Georgian Lari
- Ghanian Cedi
- Guatemalan Quetzal
- Guyana Dollar
- Honduran Lempira
- Haitian Gourde
- Indian Rupee
- Iraqi Dinar
- Kazakhstan Tenge
- Kyrgyzstan Som
- Lebanese Pound
- Macau Pataca
- Madagascar Ariary
- Malawian Kwacha
- Maldives Rufiyaa
- Mauritius Rupee
- Moldovan Lei
- Mongolian Tögrög
- Morrocan Dirham
- Mozambican Metical
- Myanmar Kyat
- Namibian Dollar
- Nepalese Rupee
- Nicaraguan Cordoba
- Nigerian Naira
- North Macedonian Denar
- Pakistani Rupee
- Papua New Guinea Kina
- Paraguayan Guarani
- Peruvian Sol
- Rwandan Franc
- Samoan Tala
- Seychellois Rupee
- Sierra Leone Leon
- Serbian Dinar
- Sri Lankan Rupee
- Suriname Dollar
- Tajikistan Som
- Tanzanian Shilling
- Tunisian Dinar
- Turkmenistani Manat
- Ugandan Shilling
- Ukrainian Hryvnia
- Uruguayan Peso
- Vietnamese Dong
- Zambian Kwacha
There’s no such thing as too much preparation! If you’re planning a trip somewhere where it could be tricky to exchange local currency, or you want to get the best exchange rates, we recommend you exchange travel money before you go.
If the local currency is easier to change, you can wait until you arrive to get your travel money. The downside to this is that you risk being stuck with the potentially unfavourable rates and fees available at the time.
To make the most of your travel money, find out the local currency, how widely it’s accepted, and what the exchange rates are like. Then you can make an informed decision and enjoy a worry-free trip.
If you need foreign currency today, popping into a nearby currency exchange may seem like your best option. They may be able to sell you travel money immediately, but they won’t be able to give you the best exchange rates.
If you have a little more time to spare and need your currency over the next few days, you can order foreign currency online for home delivery or click and collect in-store at our bureau de change in Datchet. This way, you’re guaranteed to get the best rates, even if you need less common or exotic currency.
At the end of the day, it’s up to you to decide what works best for you. Our rates are better than the banks and the Post Office, and if you order before 2pm, you can get next-day delivery or pick up in-store the following day.
If you want to get travel money near you, you probably want to get your money as conveniently as possible. Well, you can’t beat having it delivered to your door for convenience!
The Post Office and high street banks offer travel money services, but they often charge extra fees and can’t match our rates.
With Manor FX, you can easily order your currency online and have it delivered straight to your home or work address. Or, if you order before 2pm, you can collect it from our bureau the next day. No fuss, no hassle!
Our online currency exchange service is the cheapest way to exchange currency. We offer the best exchange rates around without you having to compare money exchange rates.
If you prefer, you can also drop by our bureau in Datchet and get the same great rates as online.
It’s best to avoid exchanging currency at airports or tourist areas. They often charge higher fees and have less competitive rates.
The best time to buy foreign currency is anytime far enough ahead of when you travel to ensure that you get your currency order in time.
If you want to make the most of Manor FX’s bank and post office beating rates, that means buying your currency whilst also leaving enough time for it to arrive with you or for you to collect from our store in Datchet.
The worst time to buy currency is the day you leave for your travels or the day that you arrive at your destination. This is because airports are the worst places to exchange your travel money.
Airport rates are renowned for being the highest, and when you’re in a hurry or have no other option, you could be forced to pay those rates and get up to 13% less currency for your money.
If you’ve got more questions about foreign currency exchange, buying currency, delivery, exchange rates or customer service, we’ve got you covered!
If you haven’t found what you need here, our friendly and multilingual team is always ready to lend a hand..
Yes. You can get the same great bank-beating rates regardless of whether you
- Buy online for delivery to your door,
- Pay online for collection in bureau (click and collect,)
- Or buy in person at our premises in Datchet.
Here’s a breakdown of some common travel currency exchange rate terms:
- Exchange rate: This represents the value of one currency in relation to another. If the exchange rate between US dollars (USD) and euros (EUR) is 1.10, it means that 1 USD is equivalent to 1.10 EUR.
- Base currency: The currency you’re starting with or the one you want to exchange. In the example of converting US dollars to euros, USD is the base currency.
- Quote currency: The currency you want to receive after the exchange. In the above example, euros are the quote currency.
- Buy/sell rate: Travel money providers offer two rates when you exchange currency: the buy rate and the sell rate.
- The buy rate is the amount the provider charges to buy the quote currency.
- The sell rate is the amount given to you when you sell the quote currency.
- The buy rate is typically higher than the sell rate.
- Tourist rate or holiday money rate: These are different ways of saying sell rate.
- Spread: This is the difference between the buy and sell rates. It represents how travel money providers make a profit and cover their costs.
- Commission: Some providers may charge an additional fee when you exchange money. Commissions are either a fixed amount or a percentage of the exchange amount. We do not charge any commission.
Fluctuations in travel money exchange rates occur due to shifts in the supply and demand for various currencies.
These changes can be attributed to multiple factors, including economic conditions, political events, market sentiment, and central bank actions.
Tourist money exchange rates differ from the market spot rate due to fees, operating costs, supply and demand, and risk.
It’s common for travel money providers to offer exchange rates that differ from the market spot rate. Their exchange rates factor in the costs and risks of providing their services.
With various foreign currency providers available in the UK, it’s easy to get overwhelmed by the different products and services. Some providers may offer better exchange rates than others. But comparing rates across multiple providers can take up a lot of time with little payoff.
We understand the value of your time and can provide you with the best currency rates for your travel money needs.